Every person visiting a website wants to get a quick solution for their queries. Therefore,the every business are required to provide quick support to their visitors. Providing instant support makes your visitors happy and the satisfaction of your visitors turns them into customers which increases the success rate of your business.
This can be achieved by offering live support chat in your website.Live chat empowers you to resolve customer problems instantly. It can also drive more conversions as you can respond to sales queries in real-time.
so,if you want to know how to add live chat to your website just read on….
In this post i’ll be sharing some of the free live chat plugins which you can use in your wordpress website to drive more conversions.
Best Free Live Chat Plugins :
MyLiveChat is a live helpdesk service that has over 259,762 organizations use from all over the world.They offer a simple solution to integrate their chat platform on all of your websites in a flash. MyLiveChat offers a “forever free” plan.it can be integrated WordPress,Joomla,Drupal,Magento,Zen Cart,3dcart,eBay,Adobe Muse CC,Volusion and Blogger .
Zendesk Chat is an award winning free live chat solution available to wordpress users.The zendesk chat plugin can be dwnloaded from the wordpress repository. Zendesk offers stylish chat boxes with beautiful, customizable layouts and themes.
The free subscription plan allows one chat agent to handle unlimited chats, though restricted to one at a time. If your website is small, this live chat plugin may well suffice.However, if you want to upgrade, premium plans starts at $11.20/month. This plan unlocks some cool additional features like chat triggers etc..
Formilla is a best freemium live chat solution for you if your website has modest traffic.The free package allows one agent, one concurrent chat, and up to 30 total chats/month.You have to afford $8/month for handling unlimited chats with one agent. Premium users can access live chat via Android or iOS apps.Premium users can also benefit from customizable chat boxes and real-time visitor monitoring. Other impressive features of formilla include proactive chat, offline email forms, and chat queues when agents are busy with other queries.
WP Live Chat Support, the only best free live chat plugin for wordpress – though you can unlock additional features by upgrading to the Pro version for $39.95.The best feature of this plugin is that the free version grants an unlimited number of simultaneous chats.It also comes with six pre-defined chat box skins, which can be further customized as per your needs.You can also select where chat boxes are displayed on the screen, with visitors able to drag it somewhere more convenient should they wish.All chats are handled via an intuitive dashboard.
ClickDesk Live Support is the fastest & one of the best live chat plugins for wordpress. One of the unique feature of this plugin is it allows the visitors to voice chat with you directly from the browser or by dialing their local access numbers available in 40+ countries.This plugin is fully customizable and supports multiple languages.It also comes with many more features.You can download it from wordpress plugin repository.
Pure Chat is one of the free live chat plugins which is available for wordpress. This plugin allows you to build beautiful chat boxes.You can customize any part of the chat box can with unlimited colors,animations, and custom images.
This plugin functionality includes analytics, multi-chat management, and chat triggers. It allows you to schedule when the live chat function will be online – and when offline.It also converts your live chat box into an opt-in form to build your email list.
The only disadvantage is the free version of Pure Chat grants only up to 15 chats/month. If you want more than this,you can subscribe to their paid plans starting from $15/month, which includes three agents and unlimited chats.All chats are handled via the Pure Chat dashboard or their mobile apps.
so,these are some of the best free live chat plugins for your wordpress site which you can give them a try.